NDIS Client Management Software: An Alternative to Myp, Lumary and Supportability
iinsight is a trusted NDIS client management platform, developed to support NDIS providers with in depth case management. Discover the power of iinsight and how it can benefit your NDIS practice.
Trusted by 25,000+ providers
Better support for your NDIS clients
iinsight enables NDIS providers superior case management and support to its clients.
Increase NDIS client capacity for your business
iinsight customers take on 50% more clients on average from savings in time management.
Streamline operations, reduce time spent on tasks
Cut down the time employees spend on tasks by 42+ hours each month. Save on time in many ways!
NDIS Software for NDIS Providers: iinsight vs. Myp, Lumary & Supportability
iinsight is a trusted Australian software tool used by NDIS providers nationally. iinsight NDIS customers love the feature-rich abilities of iinsight to support their case management. Often, the competition don’t have all of these features in their platforms or charge too much, especially through charged “add on’s”. We pride ourselves on being a feature-diligent platform for NDIS providers.
Key features to help your NDIS practice
Billing, Timesheets & Bulk Invoicing
Bulk invoicing and emailing of invoices. Easy billing and timesheet management.
Case Notes & Appointment Scheduling
Case notes, user notes, admin notes. Easily export and bring up notes for cases. Powerful calendar view appointment scheduling and 2 way outlook sync.
Reporting
Powerful reporting. Financial, case management and employee performance/kpi reports.
Workflows
Easy to use visual workflow task management. Automate workflows.
Privacy, Compliance & Security
Adhere to privacy legislation, data security and workflow compliance.
Case Plans, Budgets & Scheduling
Create & monitor budgets. Track real time expenditures. Easy case planning and management.
Onboarding forms, referral forms & more
Capture referrals online to create clients in iinsight. Clients can upload documents via the forms.
Location, Travel & Mapping
Check in and out of appointments on the go with ease. Location history is mapped.
Easy Drag N' Drop Features
Drag n drop features throughout iinsight make it easy for clinicians to move files from anywhere to iinsight with ease.
…& much more!
Supporting NDIS Consultants with Travel & Locational Based Tracking & Billing
iinsight is available on the app store, playstore, any smartphone or tablet. Check in and check out of appointments anywhere. Track consultants movements throughout the day. With Location tracking history capability, your NDIS practice is sure to be compliant.
iinsight integrates with popular apps
iinsight integrates with Xero, Zoom, Teams, Tyro, Medicare and many more. With 2 way sync with Xero, invoices can be issued and reconciled in both iinsight and Xero. The Outlook integration allows appointment’s to sync with your Outlook calendar. Real iinsight and real capabilities for NDIS providers.
Security, Compliance
& Peace of Mind
Take advantage of our many ISO Compliance Certifications when funding bodies require Due Diligence or Security Questionnaires from your organisation. Our expert assistance is provided at no extra cost.
See It In Action
Explore iinsight with a quick 15minute demo below and see the power behind its capabilities for NDIS providers. To learn how iinsight can benefit your business directly, and to answer any questions you may have, book a free demo today.
Easy NDIS client management regardless of NDIS stream.
iinsight supports NDIS client management regardless of how it's funded.
Self Managed
Whether the funds are managed by the participant or guardian.
Plan Managed
Where funds are managed by plan management providers.
Agency Managed
Where funds are managed by plan management providers.
Our Customers Love Us!
Alison Bell
Business Operations Manager
“The time we spent on administrative and non-billable tasks was excessive prior to iinsight®”. We were paper based and we ‘doubled-up’ on many of our processes to ensure there were no errors. iinsight® has allowed us to spend more time working on billable tasks…
Ben Holden
Director
Before iinsight® we had a private network that was very tedious for all to use! My external staff reported that it was extremely slow, unreliable and almost impossible to work with. From the office end, it required an expensive and power hungry server to be running all…
Arlene Ward
Director
I have been reviewing the iinsight® website for literally years and only decided to explore further a few months ago. We have literally wasted hundreds of man hours in utilizing systems that were outdated and significantly more difficult to interface with…
Peter Scott
Managing Director
We are a national organisation that has been enjoying the benefits of the iinsight® product for more than 6 years. iinsight® has made a tremendous difference to the productivity of our consultants and our managers have easy access to real time data about…
Rachel
Business Manager
iinsight® has improved Nouvita’s invoicing and case management dramatically. Our team have always found the iinsight® support team to be helpful and responsive at answering our questions. We are pleased we took a leap of faith and transitioned to iinsight®…
Crystal Stavris
Executive Assistant
We have been using iinsight® for around 10 years now and the service and support has been outstanding. Every time I have had to reach out to Leon Chay and his team for assistance I have very kindly and efficiently been met with support and assistance…
Pricing
14 Day Trial
- Unlimited user licenses
- No restriction on the number of cases
- Access to online knowledgebase
- Access to online video tutorials
- Fully managed by iinsight®
Premium Subscription
Invoiced monthly
- Unlimited user licenses
- No restriction on the number of cases
- Access to online knowledgebase
- Access to online video tutorials
- Contracted service level agreements
- Suggest new features and enhancements
- Reporting engine
- Workflow engine
- Automated management & staff reports
- Invoice templates customisation
- Online support tickets
- Telephone support and dedicated project coordinator
- User training
- Assistance with system setup and configuration
- Migration from your existing systems
- 24 x 7 monitoring
- Data backup and off site storage
- Fully managed by iinsight®
Enterprise License
Organisations with 100+ users
Speak to our team
- Migrations from 3rd Party Legacy Systems
- Premium system setups – hit the ground running
- Software Development for Bespoke Projects
- Live System Training for your team
- Business Intelligence Report Building Services via Tableau and PowerBi etc
- All components of the Premium Plan: excluding "Unlimited User Licenses"
Xero Connector - 2 way synchronisation
- Automatic synchronisation of invoices from iinsight® to Xero.
- Automatic synchronisation of payments from Xero to iinsight®.
- Reduced double data entry and associated administrative costs.
- Free ongoing upgrades to the latest version of the iinsight® – Xero connector.
- Keep track of all transactions via dashboards, periodic messaging and daily reports.
What's included in your free demo
- In depth demonstration of iinsight
- Features walkthrough
- Questions answered
- Pricing
- Migration explanation and pricing
FAQ
Yes, iinsight offers phone support Mon-Fri 9am-5pm. In addition, iinsight has 24/7 ticketed support for around the clock assistance ensuring minimal disruption to your operations.
Yes, our experienced migration team can move all your historical & current data into our high-quality cloud-based case management solution, ensuring there is no lose of data or having to manually inputting your data into the new system.
iinsight offers a cost-effective pricing model that is tailored to the needs of NDIS providers. Our licensing fee is a one-time payment of just $39 per participant, and this fee covers the lifetime of that participant’s record. It’s important to note that this is not a monthly or annual licensing fee. With this one-time payment, you can open and close a participant’s file as many times as needed, and there are no additional charges. This means you have the flexibility to manage participant records without incurring extra costs, making iinsight an affordable and convenient solution for NDIS providers.
Yes, during the Onboarding process the iinsight® team will set up your connection with Xero to give you a seamless 2-way integration with Xero & iinsight.
Absolutely! iinsight is specifically designed and customised to meet the needs of NDIS providers.
Our dedicated iinsight team is here to assist you every step of the way. We understand that starting an NDIS business can be challenging, and that’s why we offer comprehensive support to help you get up and running smoothly and will hold your hand every step of the way, from initial setup to ongoing assistance, we’re committed to ensuring that iinsight meets your unique requirements and helps your startup NDIS business thrive.
Absolutely! iinsight is a versatile platform that caters to the needs of both small-scale NDIS providers and large enterprise businesses. Designed to scale with your organisation, iinsight is an ideal choice for enterprise-level NDIS service providers.
iinsight offers robust features, functions, and capabilities that streamline and enhance the management of NDIS support services. Our platform can efficiently handle a high volume of participants and users, making it well-suited for enterprise-level businesses serving a large client base.
Furthermore, iinsight offers customization options to tailor the system to your specific requirements, ensuring alignment with the complex and evolving needs of your enterprise. Our dedicated team is committed to assisting you in configuring iinsight to suit your organisation’s unique needs, ensuring a seamless experience for both staff and participants.
Whether you’re a small startup or an enterprise-level business, iinsight is a versatile solution that can adapt to your scale and complexity, making it the perfect choice for NDIS service providers of all sizes.
Whether you’re a small startup or an enterprise-level business, iinsight is a versatile solution that can adapt to your scale and complexity, making it the perfect choice for NDIS service providers of all sizes.
Easy NDIS client management regardless of NDIS stream.
