What Makes a Good Website For Allied Health Professionals

What Makes A Good Website For Allied Health Professionals?

Allied Health professionals spend years studying and developing patient care skills. Once they open up a practice, there is business admin to keep on top of too, although this can be lessened with efficient personal injury claims software. Understandably, learning how to manage their business online presence and what makes a good website is not as high a priority.

However, the internet is ingrained in everything we do. Patients needing healthcare will likely research providers on the internet before selecting one. Should there be any obvious missing markers which help to explain who the practitioner is and what they do, patients could seek information and treatment elsewhere. As a result, health care practices need to go online to meet potential clients in the space they frequent.

Read our checklist to find out what website elements patients will be looking for when they consider health care providers online.

Checklist For Allied Health Professionals: What Makes A Good Website?

Offer Simple Navigation

Your allied health website has a purpose: to give potential patients an overview of your credentials, services, and contact information. If your website does not present all of this in an easy to navigate format, you could see drop-offs in online visitors. The site setup and layout should, therefore, reduce the cognitive effort it takes to move from page to page and discover pertinent information.

allied health website information

Have An About Page

This is where you should outline the professional information of the allied health care practitioners operating within your business. Each has their credentials and area of expertise which should be mentioned. Patients seeking health care want to know that they are in the hands of capable professionals who are qualified to provide them with assistance.

The About page should also list any accreditations or affiliations you have, such as NDIS service provision. This is valuable information that patients might find helpful if they need to submit an insurance claim.

List Health Care Services

Patients will search for specific treatment based on their injury or disability. Therefore, display a list of your services so patients know that you can be of assistance.

Even if you operate a private practice, you likely have a variety of patient service offerings. Highlight what these are, for example, one on one sessions, group classes, programmes designed for specific conditions, etc. Alternatively, if you work with several consultants, such as occupational therapists and physios, list who can be found in the building and include what they offer in patient care.

Use Great Images

Images are a valuable part of what makes a good website. Patients want to put a face to a name, as well as take a look at the practice before booking in. Photos lessen the unknown, and should not be overlooked in the healthcare industry where patients rely on trust and referrals.

It is relatively simple to take quality pictures of your practice and the building, as well as get headshots of the health professionals working from it. Should you not know your way around a camera, hire a local photographer who can assist with this.

allied health offices

Include Prominent Contact Details

The purpose of being online is to get access to a bigger pool of potential patients. Of course, if they aren’t able to contact you, this defeats the point.

From an online contact form to listing your address, phone number, and email, ensure that it is simple for a person to look you up. Providing links to your social media accounts is also advisable if you have business profiles as this can help to cement the online legitimacy of your practice.

Blog Or News Section

Another way to win over potential clients and build trust is to write a blog or news section. While this may seem like a mammoth task that will take you away from spending time with patients, the potential benefits are not to be ignored. Not only will it establish you as an authority in your field, but it will also improve your website’s SEO which factors into search engine rankings on Google.

blog for allied health professionals

Ending Off

Consider your website to be the shop window to your business. Ensure that it reflects the quality service you can provide to your patients by including the elements of what makes a good website.

Once clients are streaming in, you will need some assistance with better managing your workload. Sign up for our free ebook which provides insights on 5 Ways To Better Manage Allied Health Cases.

Allied health case management software

The Key Attributes Of Allied Health Practice Management Software

Although performing admin tasks is a necessary part of any health practice, it does take away from the time you get to spend with patients. However, the right web-based allied health practice management software can help you manage this. It improves business efficiency so you that you have greater capacity for what is important: delivering outstanding healthcare to your clients.

Key Attributes Of Allied Health Practice Management Software

We have spent years working alongside allied health professionals to get input on their case management software needs. Here are some of the key attributes that we all agree make for efficient business practice:

Budget Management

Setting and sticking to a budget is key to ensuring both you and your consultants keep inline with the funds and time allotted to each case. Instead of doing this manually, efficient front desk software for allied health practitioners allows thresholds to be set and automatically monitored.

With a budget management feature, it is possible to receive daily KPI’s via email or desktop alerts. You can also review the remaining budget or time allocation for specific cases. Because there is collaborative, real-time access to the status of each case, budget compliance is much easier.

Document Management

Today, most of the patient information we record is done digitally to improve business efficiency. An efficient document management system means you or your consultants can access and update patient information on the go from a single point that allows for professional collaboration. This includes uploading documents, checking past consultation notes, as well as adding in new ones.

Consequently, data protection is a point that needs to be addressed. Your patients’ case files contain sensitive information which you are ethically and legally bound to protect. As a result, you should ensure that your allied health practice management software complies with industry regulations regarding data protection.

The Key Attributes Of Allied Health Practice Management Software

Billing Reporting

Whether it is putting in bulk payment requests to the NDIS, or generating invoices or billing statements for your clients, your management software should make it simple to do this.

Keep in mind that it will have to meet certain statutory requirements for the NDIS. So, finding software built in accordance with these needs will reduce the admin on your plate. Similarly, software that integrates with your accounting system will save you from having to perform two entries – one for your patient and another for your accounting program.

Custom Forms Creation

Health professionals often need to produce custom forms for their patients to fill out. This could include consent forms, treatment planning, outcomes assessments, surveys, or goal tracking. However, without the correct tools, these forms are not always easy to create. Furthermore, on the patient end, incorrectly filled out or incomplete forms can leave gaps in the required information.

That is why your allied health practice management software should not only make form creation easy, but it should also see the improved accuracy of your collected data. The ability to add conditional questions, dynamic content, and required field population is therefore required to achieve this.

Custom online forms

Calendar and SMS Reminders

Software that gives access to automatic calendar syncing and appointment scheduling will help your team to stay on top of patient visits and workflow. Having a real-time overview of your consultants’ available time slots, even if they are scheduling appointments while out of the office, means there is no need to worry about double-bookings.

An SMS feature can work to notify your team of their upcoming appointments and tasks within a specific time frame. Furthermore, you can use this feature to confirm appointments and send reminders to patients to reduce no shows.

CRM Database

Efficient allied health practice management software will include a CRM that provides a central place to store and manage all of your team members business contacts. With access to it, the team can attach notes and documentation to a contact or company, as well as create tasks for coworkers.

It also makes marketing efforts more efficient as you can filter the database to find specific contacts, and then export the information.

front desk software allied health professionals

Final Thoughts

While we have touched on the key attributes to look out for in case management software, top systems, such as iinsight, can do even more to help you streamline your workflow. Set up your free 14-day trial account to see how our allied health case management software can simplify your practice.