NDIS Client Management Software: An Alternative to Myp, Lumary and Supportability

iinsight is a trusted NDIS client management platform, developed to support NDIS providers with in depth case management. Discover the power of iinsight and how it can benefit your NDIS practice.

Trusted by 25,000+ providers

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Better support for your NDIS clients

iinsight enables NDIS providers superior case management and support to its clients.
Take on more clients

Increase NDIS client capacity for your business

iinsight customers take on 50% more clients on average from savings in time management.
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Streamline operations, reduce time spent on tasks

Cut down the time employees spend on tasks by 42+ hours each month. Save on time in many ways!

NDIS Software for NDIS Providers: iinsight vs. Myp, Lumary & Supportability

iinsight is a trusted Australian software tool used by NDIS providers nationally. iinsight NDIS customers love the feature-rich abilities of iinsight to support their case management. Often, the competition don’t have all of these features in their platforms or charge too much, especially through charged “add on’s”. We pride ourselves on being a feature-diligent platform for NDIS providers.

Key features to help your NDIS practice

Billing, Timesheets & Bulk Invoicing

Billing, Timesheets & Bulk Invoicing

Bulk invoicing and emailing of invoices. Easy billing and timesheet management.
Case Notes & Appointment Scheduling

Case Notes & Appointment Scheduling

Case notes, user notes, admin notes. Easily export and bring up notes for cases. Powerful calendar view appointment scheduling and 2 way outlook sync.
Reporting

Reporting

Powerful reporting. Financial, case management and employee performance/kpi reports.
Workflows

Workflows

Easy to use visual workflow task management. Automate workflows.
Privacy, Compliance & Security

Privacy, Compliance & Security

Adhere to privacy legislation, data security and workflow compliance.
Case Plans, Budgets & Scheduling

Case Plans, Budgets & Scheduling

Create & monitor budgets. Track real time expenditures. Easy case planning and management.
Onboarding forms, referral forms & more

Onboarding forms, referral forms & more

Capture referrals online to create clients in iinsight. Clients can upload documents via the forms.
Location, Travel & Mapping

Location, Travel & Mapping

Check in and out of appointments on the go with ease. Location history is mapped.
Easy Drag N' Drop Features

Easy Drag N' Drop Features

Drag n drop features throughout iinsight make it easy for clinicians to move files from anywhere to iinsight with ease.
…& much more!

Supporting NDIS Consultants with Travel & Locational Based Tracking & Billing

iinsight is available on the app store, playstore, any smartphone or tablet. Check in and check out of appointments anywhere. Track consultants movements throughout the day. With Location tracking history capability, your NDIS practice is sure to be compliant.
Supporting NDIS Consultants with Travel & Locational Based Tracking & Billing

iinsight integrates with popular apps

iinsight integrates with Xero, Zoom, Teams, Tyro, Medicare and many more. With 2 way sync with Xero, invoices can be issued and reconciled in both iinsight and Xero. The Outlook integration allows appointment’s to sync with your Outlook calendar. Real iinsight and real capabilities for NDIS providers.

Security, Compliance
& Peace of Mind

Take advantage of our many ISO Compliance Certifications when funding bodies require Due Diligence or Security Questionnaires from your organisation. Our expert assistance is provided at no extra cost.
Security, Compliance & Peace of Mind

See It In Action

Explore iinsight with a quick 15minute demo below and see the power behind its capabilities for NDIS providers. To learn how iinsight can benefit your business directly, and to answer any questions you may have, book a free demo today.

Easy NDIS client management regardless of NDIS stream.

iinsight supports NDIS client management regardless of how it's funded.
Self Managed

Self Managed

Whether the funds are managed by the participant or guardian.
Plan Managed

Plan Managed

Where funds are managed by plan management providers.
Agency Managed

Agency Managed

Where funds are managed by plan management providers.

Our Customers Love Us!

A testimonial promoting iinsight from Alison Bell who is the Business Operations MANAGER AT HB rehab

Alison Bell

Business Operations Manager
“The time we spent on administrative and non-billable tasks was excessive prior to iinsight®”. We were paper based and we ‘doubled-up’ on many of our processes to ensure there were no errors. iinsight® has allowed us to spend more time working on billable tasks…
A testimonial promoting iinsight from Ben Holden who is the Director AT Ben Holden Limited

Ben Holden

Director
Before iinsight® we had a private network that was very tedious for all to use! My external staff reported that it was extremely slow, unreliable and almost impossible to work with. From the office end, it required an expensive and power hungry server to be running all…
A testimonial promoting iinsight from Arlene Ward who is the Director AT Genesis Rehabilitation Ltd.

Arlene Ward

Director
I have been reviewing the iinsight® website for literally years and only decided to explore further a few months ago. We have literally wasted hundreds of man hours in utilizing systems that were outdated and significantly more difficult to interface with…
A testimonial promoting iinsight from Peter Scott who is the Managing Director AT The ORS group

Peter Scott

Managing Director
We are a national organisation that has been enjoying the benefits of the iinsight® product for more than 6 years. iinsight® has made a tremendous difference to the productivity of our consultants and our managers have easy access to real time data about…
A testimonial promoting iinsight from Rachel who is the Business Manager AT Nouvita

Rachel

Business Manager
iinsight® has improved Nouvita’s invoicing and case management dramatically. Our team have always found the iinsight® support team to be helpful and responsive at answering our questions. We are pleased we took a leap of faith and transitioned to iinsight®
A testimonial promoting iinsight from Crystal Stavris who is the Executive Assistant AT Specialised Health

Crystal Stavris

Executive Assistant
We have been using iinsight® for around 10 years now and the service and support has been outstanding. Every time I have had to reach out to Leon Chay and his team for assistance I have very kindly and efficiently been met with support and assistance…

Pricing

14 Day Trial

 

 

 

  • Unlimited user licenses
  • No restriction on the number of cases
  • Access to online knowledgebase
  • Access to online video tutorials
  • Fully managed by iinsight®

Premium Subscription

Invoiced monthly

 

 

 

  • Unlimited user licenses
  • No restriction on the number of cases
  • Access to online knowledgebase
  • Access to online video tutorials
  • Contracted service level agreements
  • Suggest new features and enhancements
  • Reporting engine
  • Workflow engine
  • Automated management & staff reports
  • Invoice templates customisation
  • Online support tickets
  • Telephone support and dedicated project coordinator
  • User training
  • Assistance with system setup and configuration
  • Migration from your existing systems
  • 24 x 7 monitoring
  • Data backup and off site storage
  • Fully managed by iinsight®

Enterprise License

Organisations with 100+ users

 

Speak to our team

 

  • Migrations from 3rd Party Legacy Systems
  • Premium system setups – hit the ground running
  • Software Development for Bespoke Projects
  • Live System Training for your team
  • Business Intelligence Report Building Services via Tableau and PowerBi etc
  • All components of the Premium Plan: excluding "Unlimited User Licenses"

Xero Connector - 2 way synchronisation

 

 

 

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  • Automatic synchronisation of invoices from iinsight® to Xero.
  • Automatic synchronisation of payments from Xero to iinsight®.
  • Reduced double data entry and associated administrative costs.
  • Free ongoing upgrades to the latest version of the iinsight® – Xero connector.
  • Keep track of all transactions via dashboards, periodic messaging and daily reports.

What's included in your free demo

FAQ

Yes, iinsight offers phone support Mon-Fri 9am-5pm. In addition, iinsight has 24/7 ticketed support for around the clock assistance ensuring minimal disruption to your operations.
Yes, our experienced migration team can move all your historical & current data into our high-quality cloud-based case management solution, ensuring there is no lose of data or having to manually inputting your data into the new system.
iinsight offers a cost-effective pricing model that is tailored to the needs of NDIS providers. Our licensing fee is a one-time payment of just $39 per participant, and this fee covers the lifetime of that participant’s record. It’s important to note that this is not a monthly or annual licensing fee. With this one-time payment, you can open and close a participant’s file as many times as needed, and there are no additional charges. This means you have the flexibility to manage participant records without incurring extra costs, making iinsight an affordable and convenient solution for NDIS providers.
Yes, during the Onboarding process the iinsight® team will set up your connection with Xero to give you a seamless 2-way integration with Xero & iinsight.
Absolutely! iinsight is specifically designed and customised to meet the needs of NDIS providers. Our dedicated iinsight team is here to assist you every step of the way. We understand that starting an NDIS business can be challenging, and that’s why we offer comprehensive support to help you get up and running smoothly and will hold your hand every step of the way, from initial setup to ongoing assistance, we’re committed to ensuring that iinsight meets your unique requirements and helps your startup NDIS business thrive.
Absolutely! iinsight is a versatile platform that caters to the needs of both small-scale NDIS providers and large enterprise businesses. Designed to scale with your organisation, iinsight is an ideal choice for enterprise-level NDIS service providers. iinsight offers robust features, functions, and capabilities that streamline and enhance the management of NDIS support services. Our platform can efficiently handle a high volume of participants and users, making it well-suited for enterprise-level businesses serving a large client base. Furthermore, iinsight offers customization options to tailor the system to your specific requirements, ensuring alignment with the complex and evolving needs of your enterprise. Our dedicated team is committed to assisting you in configuring iinsight to suit your organisation’s unique needs, ensuring a seamless experience for both staff and participants.

Whether you’re a small startup or an enterprise-level business, iinsight is a versatile solution that can adapt to your scale and complexity, making it the perfect choice for NDIS service providers of all sizes.

Easy NDIS client management regardless of NDIS stream.

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Powerful all-in-one NDIS client management software for NDIS providers

Experience the power of iinsight for your business today. Book a free demo with our team or start your free 14 day trial.

Trial wizard

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so that we can personalize your Trial to you and your business.

What Funding Bodies/Services does your business work with/deliver?

Is your business Multi-disciplinary?

Does your business employ many disciplines like, OT, Physio, Speech, Support Workers, Support Coordinators etc, or just a single discipline

What Services does your business work with/deliver? (select those relevant)

What Services does your business work with/deliver? (select those relevant)

Do you have an existing Software?
And if so would you need assistance from our Data Migrations team?

Whilst we arrange your Trial Access would you like to undertake a iinsight® demo?

Quiz Test

Response: YES - Assess your organisation's specific needs. Before considering factors like cost and vendor reputation, it is essential to evaluate your organisation's unique requirements and challenges. Understanding your needs will guide you in making an informed decision and ensure that your software platform choice aligns effectively with your organisation's needs, which in turn can save time and money.

Response: The correct answer is a) Assess your organisation's specific needs. Before considering factors like cost and vendor reputation, it is essential to evaluate your organisation's unique requirements and challenges. Understanding your needs will guide you in making an informed decision and ensure that your software platform choice aligns effectively with your organisation's needs, which in turn can save time and money.

Response: The correct answer is a) Assess your organisation's specific needs. Before considering factors like cost and vendor reputation, it is essential to evaluate your organisation's unique requirements and challenges. Understanding your needs will guide you in making an informed decision and ensure that your software platform choice aligns effectively with your organisation's needs, which in turn can save time and money.

Response: YES - It protects your clients' sensitive information and your business. Security and compliance measures are crucial for Allied health organisations as they ensure the protection of sensitive client information and maintain the integrity of your business. By selecting a software platform that holds certifications such as ISO, GDPR, HIPAA, and PIPEDA, you can safeguard data privacy and maintain regulatory compliance.

Response: The correct answer is b) It protects your clients' sensitive information and your business. Security and compliance measures are crucial for Allied health organisations as they ensure the protection of sensitive client information and maintain the integrity of your business. By selecting a software platform that holds certifications such as ISO, GDPR, HIPAA, and PIPEDA, you can safeguard data privacy and maintain regulatory compliance.

Response: The correct answer is b) It protects your clients' sensitive information and your business. Security and compliance measures are crucial for Allied health organisations as they ensure the protection of sensitive client information and maintain the integrity of your business. By selecting a software platform that holds certifications such as ISO, GDPR, HIPAA, and PIPEDA, you can safeguard data privacy and maintain regulatory compliance.

Response: YES - All of the above. A software platform is essential for regulatory compliance in Allied health organisations. It automates documentation, reduces errors, and offers secure storage for patient data. With access controls and privacy measures, it ensures data protection. Additionally, the platform generates comprehensive reports for audits, simplifying compliance. By providing these capabilities, the software platform helps Allied health organisations maintain regulatory compliance, mitigate risks, and avoid penalties.

Response: The correct answer is d) All of the above. A software platform is essential for regulatory compliance in Allied health organisations. It automates documentation, reduces errors, and offers secure storage for patient data. With access controls and privacy measures, it ensures data protection. Additionally, the platform generates comprehensive reports for audits, simplifying compliance. By providing these capabilities, the software platform helps Allied health organisations maintain regulatory compliance, mitigate risks, and avoid penalties.

Response: The correct answer is d) All of the above. A software platform is essential for regulatory compliance in Allied health organisations. It automates documentation, reduces errors, and offers secure storage for patient data. With access controls and privacy measures, it ensures data protection. Additionally, the platform generates comprehensive reports for audits, simplifying compliance. By providing these capabilities, the software platform helps Allied health organisations maintain regulatory compliance, mitigate risks, and avoid penalties.

Response: The correct answer is d) All of the above. A software platform is essential for regulatory compliance in Allied health organisations. It automates documentation, reduces errors, and offers secure storage for patient data. With access controls and privacy measures, it ensures data protection. Additionally, the platform generates comprehensive reports for audits, simplifying compliance. By providing these capabilities, the software platform helps Allied health organisations maintain regulatory compliance, mitigate risks, and avoid penalties.

Response: YES - The software's ability to handle increasing workload or user demand. Scalability refers to the software's capability to handle growth without compromising performance. It is important to assess whether the software can efficiently handle an increasing workload or user demand, ensuring smooth operations as your organisation grows. Consider features like automation, robust reporting, and performance optimisation techniques to support scalability.

Response: The correct answer is d) The software's ability to handle increasing workload or user demand. Scalability refers to the software's capability to handle growth without compromising performance. It is important to assess whether the software can efficiently handle an increasing workload or user demand, ensuring smooth operations as your organisation grows. Consider features like automation, robust reporting, and performance optimisation techniques to support scalability.

Response: The correct answer is d) The software's ability to handle increasing workload or user demand. Scalability refers to the software's capability to handle growth without compromising performance. It is important to assess whether the software can efficiently handle an increasing workload or user demand, ensuring smooth operations as your organisation grows. Consider features like automation, robust reporting, and performance optimisation techniques to support scalability.

Response: The correct answer is d) The software's ability to handle increasing workload or user demand. Scalability refers to the software's capability to handle growth without compromising performance. It is important to assess whether the software can efficiently handle an increasing workload or user demand, ensuring smooth operations as your organisation grows. Consider features like automation, robust reporting, and performance optimisation techniques to support scalability.

Response: True. Integration capabilities are indeed important when selecting a software platform. In today's world, software platforms need to seamlessly integrate with other systems and tools used by an organisation. This allows for efficient data sharing, process automation, and improved workflow across different applications. By choosing a software platform with strong integration capabilities, you can enhance productivity, streamline operations, and ensure that your software solution can effectively communicate and work in tandem with other critical tools in your tech stack.

Response: True. Integration capabilities are indeed important when selecting a software platform. In today's world, software platforms need to seamlessly integrate with other systems and tools used by an organisation. This allows for efficient data sharing, process automation, and improved workflow across different applications. By choosing a software platform with strong integration capabilities, you can enhance productivity, streamline operations, and ensure that your software solution can effectively communicate and work in tandem with other critical tools in your tech stack.

Response: YES - Data entry and documentation. A great software platform saves time by automating these tasks. It streamlines data entry, automates documentation management, and eliminates manual processes prone to errors. By leveraging a software platform with features like automatic form population and documentation automation, organisations can reduce time spent on repetitive tasks, enhance accuracy, and improve efficiency.

Response: The correct answer is c) Data entry and documentation. A great software platform saves time by automating these tasks. It streamlines data entry, automates documentation management, and eliminates manual processes prone to errors. By leveraging a software platform with features like automatic form population and documentation automation, organisations can reduce time spent on repetitive tasks, enhance accuracy, and improve efficiency.

Response: The correct answer is c) Data entry and documentation. A great software platform saves time by automating these tasks. It streamlines data entry, automates documentation management, and eliminates manual processes prone to errors. By leveraging a software platform with features like automatic form population and documentation automation, organisations can reduce time spent on repetitive tasks, enhance accuracy, and improve efficiency.

Response: YES - The role of integration in improving efficiency with a software platform is b) It reduces data duplication and improves workflow. Integration enables seamless communication between systems, eliminating manual data entry and ensuring consistency. Streamlined data flow enhances workflow efficiency, reduces errors, and enables real-time access to up-to-date information. Integration optimizes processes, increases productivity, and improves internal operational efficiency and data management.

Response: The role of integration in improving efficiency with a software platform is b) It reduces data duplication and improves workflow. Integration enables seamless communication between systems, eliminating manual data entry and ensuring consistency. Streamlined data flow enhances workflow efficiency, reduces errors, and enables real-time access to up-to-date information. Integration optimizes processes, increases productivity, and improves internal operational efficiency and data management.

Response: The role of integration in improving efficiency with a software platform is b) It reduces data duplication and improves workflow. Integration enables seamless communication between systems, eliminating manual data entry and ensuring consistency. Streamlined data flow enhances workflow efficiency, reduces errors, and enables real-time access to up-to-date information. Integration optimizes processes, increases productivity, and improves internal operational efficiency and data management.

Response: YES - Workflow management and coordination. A software platform addresses common weaknesses in managing workflows and coordinating tasks. With features like task assignment, automated notifications, and real-time collaboration tools, it streamlines workflow, improves coordination, and reduces errors. While patient communication, reporting, analytics, invoicing, and data entry are important, the most common weaknesses revolve around workflow management.

Response: The correct answer is c) Workflow management and coordination. A software platform addresses common weaknesses in managing workflows and coordinating tasks. With features like task assignment, automated notifications, and real-time collaboration tools, it streamlines workflow, improves coordination, and reduces errors. While patient communication, reporting, analytics, invoicing, and data entry are important, the most common weaknesses revolve around workflow management.

Response: The correct answer is c) Workflow management and coordination. A software platform addresses common weaknesses in managing workflows and coordinating tasks. With features like task assignment, automated notifications, and real-time collaboration tools, it streamlines workflow, improves coordination, and reduces errors. While patient communication, reporting, analytics, invoicing, and data entry are important, the most common weaknesses revolve around workflow management.

Response: The correct answer is c) Workflow management and coordination. A software platform addresses common weaknesses in managing workflows and coordinating tasks. With features like task assignment, automated notifications, and real-time collaboration tools, it streamlines workflow, improves coordination, and reduces errors. While patient communication, reporting, analytics, invoicing, and data entry are important, the most common weaknesses revolve around workflow management.

Response: YES - All options (a, b, and c) are important for improved patient care and outcomes. A robust software platform streamlines administrative tasks, automates processes, and eliminates manual data entry, enabling healthcare professionals to dedicate more time to direct patient care. It promotes coordination and communication among providers, facilitating collaboration and information sharing. The platform also enhances access to patient information, empowering healthcare professionals with up-to-date data for informed decision-making and personalized care.

Response: All options (a, b, and c) are important for improved patient care and outcomes. A robust software platform streamlines administrative tasks, automates processes, and eliminates manual data entry, enabling healthcare professionals to dedicate more time to direct patient care. It promotes coordination and communication among providers, facilitating collaboration and information sharing. The platform also enhances access to patient information, empowering healthcare professionals with up-to-date data for informed decision-making and personalized care.

Response: All options (a, b, and c) are important for improved patient care and outcomes. A robust software platform streamlines administrative tasks, automates processes, and eliminates manual data entry, enabling healthcare professionals to dedicate more time to direct patient care. It promotes coordination and communication among providers, facilitating collaboration and information sharing. The platform also enhances access to patient information, empowering healthcare professionals with up-to-date data for informed decision-making and personalized care.

Response: All options (a, b, and c) are important for improved patient care and outcomes. A robust software platform streamlines administrative tasks, automates processes, and eliminates manual data entry, enabling healthcare professionals to dedicate more time to direct patient care. It promotes coordination and communication among providers, facilitating collaboration and information sharing. The platform also enhances access to patient information, empowering healthcare professionals with up-to-date data for informed decision-making and personalized care.

Response: YES - All of the above. A software platform ensures regulatory compliance in Allied health organisations by automating documentation, record-keeping, and generating comprehensive reports. It reduces errors and manual paperwork, provides secure storage for sensitive data, and facilitates adherence to privacy regulations. With these capabilities, the platform helps organisations maintain compliance, mitigate risks, and avoid penalties or legal issues.

Response: The correct answer is d) All of the above. A software platform ensures regulatory compliance in Allied health organisations by automating documentation, record-keeping, and generating comprehensive reports. It reduces errors and manual paperwork, provides secure storage for sensitive data, and facilitates adherence to privacy regulations. With these capabilities, the platform helps organisations maintain compliance, mitigate risks, and avoid penalties or legal issues.

Response: The correct answer is d) All of the above. A software platform ensures regulatory compliance in Allied health organisations by automating documentation, record-keeping, and generating comprehensive reports. It reduces errors and manual paperwork, provides secure storage for sensitive data, and facilitates adherence to privacy regulations. With these capabilities, the platform helps organisations maintain compliance, mitigate risks, and avoid penalties or legal issues.

Response: The correct answer is d) All of the above. A software platform ensures regulatory compliance in Allied health organisations by automating documentation, record-keeping, and generating comprehensive reports. It reduces errors and manual paperwork, provides secure storage for sensitive data, and facilitates adherence to privacy regulations. With these capabilities, the platform helps organisations maintain compliance, mitigate risks, and avoid penalties or legal issues.

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