Privacy Policy

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1. Your personal information is important to us

Be Software International takes its responsibility to protect your personal privacy seriously and recognises that you have a right to control, and have access to, your personal information.

Be Software International only stores statistical information about you. We do not obtain any personal information unless you choose to give it to us. The types of information we collect include referring sites, browser used, pages visited and other generic measures of user activity. This information is then used to measure the number of visitors to different sections of our site and thus assists us in making our site more useful to users.

2. Using and disclosing your personal information

Be Software International will not use or disclose any information about you without your consent, nor will we access your communications on our website, unless required to by law.

3. Collecting personal information about you

When you engage in certain activities on this site, Be Software International may ask you to provide certain information about yourself by filling out and submitting an online form. Compliance with this request is optional, as is the level in which you may choose to participate in any market research surveys available within our website. Be Software International only uses personal information to better understand your needs and interests and to provide you with a more personalised service.

There are two types of information we collect about you:

Personal information

This is information that is associated with the personal details you have chosen to provide when applying for Be Software International membership. The accuracy of the information provided is outside of Be Software International’s control. Be Software International’s online forms are enabled with field verification technology, which is only used to validate the format of the data provided. Field verification technology cannot validate the accuracy of the data provided.

Be Software International understands that many people choose to create an alias as a means of identification when it comes to subscribing to particular types of membership. Be Software International will continue to refer to you by the name or alias that you have chosen, for as long as you choose not to update your personal profile. Be Software International does not collect information about you from other organisations or from websites outside of the Be Software International website.

Non-personal information

This is information that is associated with usage and service operation and is not associated with a specific personal identity. Be Software International collects and analyses non-personal information to evaluate how visitors use our website. Non-personal data collected may include the pages visited on the Be Software International website, unique URL’s visited within Be Software International, browser type and IP address. Most non-personal data is collected via the use of cookies or other analysis technologies. The Be Software International website uses cookies, web beacons and other technologies for data analysis and personalisation services. Be Software International also places adverts and banners on other websites that may use cookies.

Should you decide that you do not want Be Software International to retain any personal or non-personal information, you can use the Preferences option on your browser program to remove all cookies and to set the browser option not to accept cookies in the future.

4. Unsolicited email commonly known as “SPAM”

Be Software International is a strong advocate against SPAM, and as such, Be Software International will not send unsolicited email without first asking you whether you wish to receive this information. Should you ever wish to cease receiving correspondence from Be Software International, please follow the instructions on how to remove yourself from our mailing list (this information is available on all Be Software International correspondence). Alternatively, you can login to your personal profile via the Be Software International website and modify your profile accordingly. Should you choose to communicate your request to be removed from such a list using either email or one of our personal contact forms, please allow seven days for this request to be processed.

5. Be Software International and third party links

Be Software International provides links to third party websites that are not under the control of Be Software International. Subsequently, we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, Be Software International strongly recommends that you examine the terms and conditions of using their website.

6. Changes to our policies

Be Software International reserves the right to change our privacy policy as deemed necessary and will notify you of any changes via the Be Software International website along with its affiliated product websites (iinsight and iignite)

7. Geographical location

7.1 Geographical location

Be Software International offers a number of data regions. A Be Software International “Data Region” is a set of data centres located within a defined geographical area where User and Respondent data is stored. Personal Data is not transmitted between Data Regions. For Be Software International Users with accounts located in Be Software International’s European Data Region, all Personal Data is processed in the EEA. For Users with accounts in the Data Regions: United States of America (US) and Canada, all Personal Data is processed solely in the respective country. For Users with accounts in our Australia and New Zealand Region, all Personal Data is processed in Australia. For Users with accounts in our Singapore Region, all Personal Data is processed in Singapore.

7.2 Processing in the United Kingdom (GBR)

For Users with accounts located in Be Software International’s European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and Be Software International’s processing will take place in accordance with the GDPR.

7.3 Controller

Be Software International processes Personal Data both as a Controller, as defined in the Directive and the GDPR:

The Be Software International entity which you as a User entered an agreement with when using Be Software International’s platforms, will be the Controller for User data, as outlined above in “Collection of User data” section.

Be Software International adheres to the Directive of 1995 and the GDPR from May 25th, 2018. For users with accounts in the Be Software International United Kingdom Data Region, Be Software International processes data solely in data centres located in United Kingdom

All data collected by Be Software International SaaS applications (iinsight and iignite) will be stored exclusively in secure hosting facilities provided by Amazon Web Services. Be Software International has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the GBR is done in accordance with this data processing agreement.

7.4 Processing in the United States Of America (US)

For Users with accounts in the Be Software International US Data Region, Be Software International processes data solely in data centres located in the US. Be Software International has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the User’s data in Be Software International’s possession. Be Software International will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.

All data collected by Be Software International SaaS applications (iinsight and iignite) will be stored exclusively in secure hosting facilities provided by Amazon Web Services. Be Software International’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Be Software International’s policy is to protect and safeguard any personal information obtained by Be Software International in accordance with United States state or federal laws governing the protection of personal information and data. Accordingly, Be Software International adheres to practices and policies that aim to safeguard the data.

7.5 Processing in Canada

For Users with accounts in the Be Software International Canada Data Region, Be Software International processes data solely in data centers located in Canada. Be Software International has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Users data in Be Software International’s possession. Be Software International will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.

All data collected by Be Software International SaaS applications (iinsight and iignite) will be stored exclusively in secure hosting facilities provided by Amazon Web Services. Be Software International’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Be Software International’s policy is to protect and safeguard any personal information obtained by Be Software International in accordance with Canadian laws governing the protection of personal information and data. Accordingly, Be Software International adheres to practices and policies that aim to safeguard the data.

7.6 Processing in Australia and New Zealand (AUS)

For Users with accounts in the Be Software International Australian Data Region, Be Software International processes data solely in data centres located in Australia. Be Software International has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Users data in Be Software International’s possession. Be Software International will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.

All data collected by Be Software International SaaS applications (iinsight and iignite) will be stored exclusively in secure hosting facilities provided by Amazon Web Services. Be Software International’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Be Software International’s policy is to protect and safeguard any personal information obtained by Be Software International in accordance with Australian laws governing the protection of personal information and data. Accordingly, Be Software International adheres to practices and policies that aim to safeguard the data.

For more information about privacy issues in Australia and protecting your privacy please visit the Office of the Australian Information Commission.

7.7 Processing in Singapore (SGP)

For Users with accounts in the Be Software International Singapore Data Region, Be Software International processes data solely in data centres located in Singapore. Be Software International has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Users data in Be Software International’s possession. Be Software International will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.

All data collected by Be Software International SaaS applications (iinsight and iignite) will be stored exclusively in secure hosting facilities provided by Amazon Web Services. Be Software International’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Be Software International’s policy is to protect and safeguard any personal information obtained by Be Software International in accordance with Singapore laws governing the protection of personal information and data. Accordingly, Be Software International adheres to practices and policies that aim to safeguard the data.

For more information about privacy issues in Australia and protecting your privacy please visit the Office of the Australian Information Commission.

8. Retention and deletion

Be Software International will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. For Respondent data, Be Software International’s Users have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. For Respondent data, Users with an active account will therefore have the responsibility to delete data when required. When a users’s account is terminated or expired, all Personal Data collected through the platform will be deleted, as required by applicable law.

9. Acceptance of these Conditions

We assume that all Visitors of our website, Users of Be Software International software platforms have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and software platforms. We reserve the right to change our privacy policy as necessity dictates. Continued use of Be Software International website (and its affiliated product websites iinsight.biz and iignite.biz) and platform after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of Be Software International’s terms of service.

10. Our Legal Obligation to Disclose Personal Information

We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Be Software International or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.

11. Be Software International’s Data Protection Officer

Be Software International has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:

Be Software International
Attn: Data Protection Officer
Level 6 – 6 Help Street
Chatswood, NSW 2067
Australia
privacy@besoftware.biz

12. For Further Information

If you have any further questions regarding the data Be Software International collects, or how we use it, then please feel free to contact us by email at: privacy@besoftware.biz , or in writing at:

Be Software International
Level 6 – 6 Help Street
Chatswood, NSW 2067
Australia