All-in-one Case Management Platform for Allied Health and NDIS service providers and their customers

Trusted solution provider since 2004

Security and Compliance

Take advantage of our many ISO Compliance Certifications when funding bodies require Due Diligence or Security Questionnaires from your organisation. Our expert assistance is provided at no extra cost

Data Security and Compliance Certifications ISO27001, ISO9001, GDPR, HIPAA, PIPEDA including Two Factor Authentication as standard for all logins. Full access to the Database and associated permissions and features with availability of 99.99% up time and 24×5 Online ticketing Support.

What makes iinsight® so powerful?

Multi Disciplinary

iinsight® allows you to create Roles based on people’s disciplines, such as, Occupational Therapist, Physiotherapist etc. When Roles are enabled, you can allocate specific Document Templates, Billable Actions, Document Tabs and Case Note visibility restrictions; locking the platform down and giving you granular control over what a particular discipline can do and see on their Cases.

Lightning-fast report completion

iinsight® pre-fills what it already knows about your client

Batch invoicing

Batch invoicing across your organisation in a matter of minutes helping you improve cashflow and boost efficiency

Advanced accounting and administrative system

With our top – shelf accounting and administration functions- your organisaion will save precious time by streamlining workflows through automation

Key Features of iinsight®

Auto-Populate Data-Templates, Reports, Invoice & Emails

One of the standout features of iinsight® is its ability to prepopulate information in all your templates. Whether you're generating reports, composing emails, entering clinical notes, or bulk invoicing, our platform saves you valuable time and effort by allowing you to create templates tailored to your specific needs. With prepopulated templates, you can ensure data accuracy and reduce the risk of errors.

Online Referral Forms

Our external forms automate the referral process by allowing you to map your fields to standard and custom fields within iinsight®. Simply embed the form on your website using the generated code by the platform, and let iinsight® take care of the rest.

Drag and Drop 

Keeping track of client and patient records is a crucial aspect of any healthcare facility, be it an NDIS or Allied Health Service, or a private practice. However, traditional methods of manually entering data or writing down new information can be time-consuming, leaving less time for other critical tasks. The solution? A drag and drop files software that streamlines the process of updating patient records.

Automated workflows and compliance

Automated workflows provide consistency throughout your organisation. By establishing a standardised process, all team members are on the same page, and tasks are completed in the same manner each time. This leads to higher quality work and reduces the likelihood of errors or oversights.

2-way Outlook Integration

Welcome to iinsight®, where seamless integration with Outlook Calendar takes your practice management to the next level. By syncing your iinsight® calendar directly with Outlook, you can harness the power of our cloud-based management system while enjoying the convenience and familiarity of Outlook. Let us guide you through the process of integrating your iinsight® and Outlook calendars, ensuring you unlock the full potential of our software. Should you have any questions or need assistance, our team is always here to help.

Appointment setting & SMS notifications

Having a software platform that includes an appointment setting and SMS notification feature can bring significant benefits to your practice. With iinsight®'s Appointments module, you can easily manage and schedule your staff, clients, and resources, all from one central view.

Custom forms

As a healthcare provider, you know that managing forms can be time-consuming and complex. You need to ensure that your forms are compliant, properly organised, and readily available when you need them. That's why you need an all-in-one case management cloud solution like iinsight® .

Plans, budgets and Programs

Efficiently managing plans, budgets, and programs, is crucial for the success and growth of your organisation. iinsight® offers a comprehensive solution that simplifies these processes, to optimise resource allocation, track progress, and achieve your goals effectively. With our platform, you can streamline your planning, budgeting, and program management workflows; saving time, reducing errors, and enhancing productivity. Read on to discover the functions and benefits of iinsight® for plans, budgets, and programs.

Billings, Timesheets, Bulk invoicing & Bulk emailing of invoices

With iinsight®, creating invoices, billings, and timesheets has never been easier. Our platform offers a user-friendly interface, that allows your staff to quickly and easily bill information in the field, from anywhere, at any time.

Take a Quiz - Identify the Essential Features for Allied Health Providers' Software Needs

Trusted by 25,000+ customers

I have been using iinsight® now for almost 3-years . I can’t believe we didn’t do it earlier. I’ve been “bragging” about iinsight® since we signed on. We are now here and loving the software. iinsight® has saved us a complete administration position, which here in Canada is about 50 to $60,000 a year, as well as countless hours on our part.

Arlene Ward

CEO / Founder, Genesis Rehab
A testimonial promoting iinsight from Alison Bell who is the Business Operations MANAGER AT HB rehab

Alison Bell

Business Operations Manager
“The time we spent on administrative and non-billable tasks was excessive prior to iinsight®”. We were paper based and we ‘doubled-up’ on many of our processes to ensure there were no errors. iinsight® has allowed us to spend more time working on billable tasks…
A testimonial promoting iinsight from Ben Holden who is the Director AT Ben Holden Limited

Ben Holden

Before iinsight® we had a private network that was very tedious for all to use! My external staff reported that it was extremely slow, unreliable and almost impossible to work with. From the office end, it required an expensive and power hungry server to be running all…
A testimonial promoting iinsight from Arlene Ward who is the Director AT Genesis Rehabilitation Ltd.

Arlene Ward

I have been reviewing the iinsight® website for literally years and only decided to explore further a few months ago. We have literally wasted hundreds of man hours in utilising systems that were outdated and significantly more difficult to interface with…
A testimonial promoting iinsight from Peter Scott who is the Managing Director AT The ORS group

Peter Scott

Managing Director
We are a national organisation that has been enjoying the benefits of the iinsight® product for more than 6 years. iinsight® has made a tremendous difference to the productivity of our consultants and our managers have easy access to real time data about…
A testimonial promoting iinsight from Rachel who is the Business Manager AT Nouvita


Business Manager
iinsight® has improved Nouvita’s invoicing and case management dramatically. Our team have always found the iinsight® support team to be helpful and responsive at answering our questions. We are pleased we took a leap of faith and transitioned to iinsight®
A testimonial promoting iinsight from Crystal Stavris who is the Executive Assistant AT Specialised Health

Crystal Stavris

Executive Assistant
We have been using iinsight® for around 10 years now and the service and support has been outstanding. Every time I have had to reach out to Leon Chay and his team for assistance I have very kindly and efficiently been met with support and assistance…