Effortless Cloud-Based Case Management Software For Vocational Rehabilitation

Manage your vocational rehabilitation cases and clients for efficient workflow management. Try the easy-to-use cloud-based software iinsight®.

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Case Management Made Easy

As a vocational rehabilitation provider, it can be challenging and time-consuming to ensure you are effectively managing your cases and clients. Be confident your clients are receiving the service they need. Achieve your care responsibilities while complying with company and governmental regulations. iinsight® the only health clinic software you will ever need. This cloud-based case management software is great for allied health service providers. We have a wide range of customers from occupational therapists and governmental disability scheme providers (e.g. National Disability Insurance Scheme or NDIS), to vocational rehabilitation consultants. Enjoy a customizable and reliable reporting system scaled to suit your unique requirements. Using iinsight® as your case management software will empower you to work smarter.

Best medical billing software in Australia - iinsight

Intuitive System

Spend more time with your patients and less time entering and re-entering data. iinsight® case management software is designed specifically for vocational rehabilitation and healthcare services providers. The cleverly crafted system reduces the incidence of user error, ensuring your work is efficient and accurate. iinsight® also provides solutions for better ergonomic workstation assessment, case management in aged care, comprehensive vocational evaluation, financial literacy, and management. Workflow management made easy. Our software allows you to deliver the right information to the right people at the right time. Automate your organizations’ processes and make it easier to deliver on your KPI’s.
Experience the comprehensive suite of features including:

  • Client record management
  • Budget management
  • Appointments & SMS
  • Tasks & Reminders
  • Medical Billing Software
  • Electronic Medical Records
  • Email Invoicing Software
  • Staff Timesheets
  • KPI reports

…and many more.

Access Anytime, Anywhere

iinsight® is a cloud-based software which means you can access your work anytime, anywhere. All you need is a web-connected device to access the case management system software. 100% Apple Mac and Microsoft Windows compatible for device versatility. Our user-friendly mobile app means, fast and effective workflow management. You can use the software to immediately to access financial and business information. Our licensing model suits all organizations, regardless of their size. This way, you do not have to worry about upfront costs, like in other conventional solutions.

physiotherapy clinic software Australia – iinsight

Everything In One Place

The cloud-based software gives you peace of mind that all your case files are secure in one place. Don’t risk your clients’ files becoming compromised. Files on local computers put your clients’ data at risk. It eradicates the need for a contingency plan in the event of files being destroyed, lost, or stolen. It makes it easy to comply with privacy legislation regulations for client records. iinsight® provides immediate access to business and financial information. The licensing model is perfect for organizations of all sizes; from independent occupational therapists to larger healthcare companies.

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User Training & Support

Your cloud-based case management system is easy to set up and start operating within days.
Get a personalized system configuration to meet the needs of your organization’s specific reporting and delivery model requirements. Receive telephone helpdesk support, webpage live chat, and user training- providing you with proactive support 24hrs a day on weekdays.
With iinsight®, you don’t have to worry about getting stuck or second-guessing when you have questions or need support. Our help desk software offers standard five-day a week (Monday to Friday) 24-hour online support ticketing. Send support requests and get quick answers and solutions. We guarantee that there is always someone available to help.
The online knowledge base of our customer case management platform is linked to support tickets. There is a catalog of relevant articles which allow you to save time and find the solution by yourself. Yet, if your do need help, we are here to help you. make the most of the benefits of our case management software, so you have more time for your patients.

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Data Secure & Monitored 24/7

Rest assured that your clients’ data are secure. Losing your intellectual property can be the result of your employees getting hacked. The absence of strong security solutions can cause your clients to lose their trust in you. Don’t allow your company’s or your customers’ sensitive information to get leaked to third parties. iinsight® comes with a built-in multi-factor authentication (MFA) solution as a standard. This provides your organization with reliable and effective controls against unauthorized third parties from accessing your devices, network, and sensitive information. There is a selection of multi-factor authentication (MFA) solutions. One-time passwords and other authentication measures make sure that the person accessing the app is authorized to do so. Multi-factor authentication can reduce the risk of a security breach by up to 75%. It may boost the productivity of your staff by 50%, allowing your team to work securely from any device anytime and anywhere. Our software also helps you comply with new legislation, such as the Privacy Amendment Act 2017 in Australia and GDPR in EU.

How To Get Started

Step 1: Complete The Request Form

Fill out your details in our request form and we will be in touch.

Step 2: Book A 15min Chat

Chat to one of our friendly and helpful team. Discuss your needs so we can make sure the software is customizable to you and your company.

Step 3: Start Your 14 day free trial

We will send you unique login details to access the case management software so you can enjoy your 14 day free trial. This gives you unlimited use of the program’s features and services to help you decide if it’s right for you.

Step 4: Join the iinsight® family

After experiencing iinsight®’s innovative features, you can sign up for a pricing plan that suits you. From as low as $64.50 USD a month.


Or arrange a demo of iinsight®. Complete the request form, book a 1 hour chat with our team, then we will provide you with an in-depth demonstration to exhibit all the great features.

Trusted by 25,000+ Customers

Be Software International® was formed in 2004. We have extensive international experience in technology and business consulting within vocational rehabilitation and employment services. iinsight® is our flagship project launched in 2006. It has evolved to become the well-trusted case management software available today. With offices in Australia, Canada, the UK, and USA we are able to support thousands of customers around the world. Over 25,000 users worldwide share their experiences with us via testimonials here.

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We have been users of iinsight® since 2010 and have watched it grow and improve every week. iinsight® has helped our business to have all information close at hand, with the ability to access case notes, reports using templates, outcomes and achievements, invoicing and much more. The support given by iinsight® staff is constantly friendly and swift and they are always open to ideas and improvements to help it become even better.”

Donna Perrett

Office Manager, MP Safety Management

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“We have been using iinsight® since 2011 and it has made a big difference to our business enabling us to spend less time on Administration and more time with our Customers. iinsight® is a very versatile product and helps us to access case notes, reports, invoices, costs and many other features with ease of access in a user friendly format.” There are regular new features and innovations which continuously enhance the system and the friendly Support team listen to our needs and respond in a timely manner. “We are also able to migrate our other business ‘Centre for Corporate Health’ into iinsight® to enable us to have a single platform that caters for all of our organisations needs which is exactly what we wanted.”

Kristin Tinker

Rehabilitation Services Manager

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We have been users of iinsight® since 2010 and have watched it grow and improve every week. iinsight® has helped our business to have all information close at hand, with the ability to access case notes, reports using templates, outcomes and achievements, invoicing and much more. The support given by iinsight® staff is constantly friendly and swift and they are always open to ideas and improvements to help it become even better.”

Scot Weeks

Managing Director, AXIS Injury Management

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“I just wanted to say how much I love iinsight®. I have several staff away at the moment and it has just made me realise how much better our business is and the level of service we provide is much improved because of this system.”

Melanie Parker-Doney

Managing Director, MP Safety Management

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iinsight® iinsight has drastically improved how efficiently and effectively my company streamlines, tracks and organizes client, customer, employee and financial information. I thoroughly enjoy the feature of being able to enter a billing and my clinic notes simultaneously. I find it exceptionally user friendly and the tech support by Ian is phenomenal. Any questions I may have are promptly answered within 24 hours with easy instructions and screen shots to guide me to a solution. The reports that can be generated are informative and assist with setting strategic goals. I would highly recommend Iinsight to any OT Case Manager who is looking to simplify their processes and reduce administrative inefficiencies.”

Tara Trethewey

Director of Rehabilitation Services

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We recently transitioned to using iinsight for our workflow, billing and invoicing, and information storage. While process change is expectedly difficult, the transition was easy for us. iinsight® is intuitive to use, and we have access to excellent tutorials, video demonstrations, as well as written instructions. We found the staff at iinsight to be superb; their response to any inquiries was really prompt, despite the time-zone difference. The software allows for extensive customization, and this presents great opportunity for reviewing and reporting workflow, case history, responding to customer inquiries and sharing information amongst our team. We highly recommend the software and invite any inquiries if you are considering adopting their software for your company.

Diana Vissers

CEO / Work to Wellness

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“We required a web-based case management system that could be accessed remotely, and that promised to be secure. The software needed to be equally accessible on Mac and PCs as well as via mobile devices. This solution also needed to be cost effective. Our favourite feature is the ability for more than one team member to access case notes. We have a multi-disciplinary team who sometimes collaborate on cases, so it was important that this feature was available. We would recommend this software to other organisations who are primarily focussed on injury management/ work rehabilitation. We are a paediatric practice, so can probably not use the software to its full potential.”

Nicole Grant

Director

“iinsight® provides us with a one-stop place to store all our client records. Before using iinsight® we had folders upon folders of client files – iinsight® enabled reboundrehab to bring this all together in one place. Being cloud based iinsight® can be accessed (and has been accessed) from almost anywhere in the world. It enables our staff to information share quickly and efficiently. iinsight® has been a great program to use, more-so the support offered by BeSoftware has been fantastic always with a prompt resolution. Reboundrehab are also keen on the regular improvements and updates that take into consideration user needs.”

Kaye Bruce & Hannah Essaih

Rehabilitation Consultant

“We have been using iinsight® since 2011 and it has made a big difference to our business enabling us to spend less time on administration and more time with our customers. iinsight® is a very versatile product and helps us to access case notes, reports, invoices, costs and many other features with ease of access in a user friendly format. There are regular new features and innovations which continuously enhance the system and the friendly Support team listen to our needs and respond in a timely manner. We are also able to migrate our other business ‘Centre for Corporate Health’ into iinsight® to enable us to have a single platform that caters for all of our organisations needs which is exactly what we wanted.”

Kristin Tinker

Kristin Tinker

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“I have used other case management software – but iinsight® beats them hands down! It has kept pace with our rapid business growth with its easy to use formats. I can’t speak highly enough of the customer assistance you will receive from iinsight®.

Kasrynne Huolohan

Managing Director

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We have really enjoyed our experience with iinsight® since implementation. The lead in and introduction of the system to our team was smooth and we were given lots of support. The difference iinsight has made to our daily management of cases, invoicing, records and time keeping adds up to compliance and savings for our company.

Kerry Byers

Manager Return to Work Services

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“Last night I entered all my client details and billings into the system – took me 30 minutes for each client – a task that previously took me 3 hours for each person! I’m wrapped!.”

Margaret Barry

Occupational Therapist

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“iinsight® has been a huge benefit to my business making case management so much easier. It is very user friendly and innovative with regular new features and improvements to provide a great user experience. I particularly enjoy the iPad capability of iinsight® – it enhances my business operations. We have consistently had prompt friendly service that exceeds expectations.”

Tania Dhillon

Director & Principal Consultant

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“We are a national organisation that has been enjoying the benefits of the iinsight® product for more than 6 years. iinsight® has made a tremendous difference to the productivity of our consultants and our Managers have easy access to real time data about how our cases are progressing.‘Be Software International’ has continually and effectively engaged with our staff on the many enhancements and updates of iinsight® that have been designed to boost productivity and to meet the changing industry and legislative requirements to which we are exposed.”

Peter Scott

Managing Director

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“iinsight® has been a great asset to us it has taken the headache out of invoicing and as a manager it is so convenient to look up all the clients and know exactly where they are up to in their rehab plan.”

Fiona Lamont

Clinical Services Manager

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Before iinsight® we had a private network that was very tedious for all to use! My external staff reported that it was extremely slow, unreliable and almost impossible to work with. From the office end, it required an expensive and power hungry server to be running all the time, constant maintenance and expensive IT support to make it work. Not only is good IT expensive, it is very difficult to find a company or individual that can be responsive. I found that the IT issues that the server and the private network created were by far the most stressful aspect of running the business!

Everything changed for the better in late 2013 when we commenced the transition to iinsight®!

iinsight® has completely changed the way that I personally work and how the business operates.

iinsight® has an intuitive ‘feel’ about it and I found it very easy to adapt to, I trialled some alternate packages which were quite confusing.

One of the great things about iinsight® is the great IT support that comes with it, Dan is always at hand to assist with problems. I have to say that Dan Howard is probably the most calm and friendly IT person that I have ever met. Simply knowing that there is a highly competent and skilled individual at the end of the phone to assist and support has done amazing things for my peace of mind!

iinsight® has allowed me to be very flexible with my work practices. Before iinsight®, everything had to be done in the office on my desktop computer. Now, wherever there is wifi, I can use iinsight® on my laptop and I can complete every imaginable business activity.

In the past we used several separate programmes (word, excel, outlook, quickfile – and more) to run the business. The flexibility, affordability and the convergence of these tools into one platform has revolutionised how we work!”

Ben Holden

Director

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Previously we were using an Excel spreadsheet system to record our case notes and submit invoices. iinsight® has been fantastic in that it has allowed us to really streamline, simplify, and make this whole process automated and much less of a headache! This has been a fantastic bonus for our company. Favourite feature is the ability for us to differentiate the fees that we pay to self-employed case managers from the invoices that we send out from the company. Previously we were doing this manually but the system now allows us to do this and it is a massive bonus. My favourite bit really is the whole streamlining of our case notes and the ease of billing. Being able to review costs and case note entries with ease in one central cloud location is fantastic and very helpful with the work that we do. Firstly, I would talk about the price. I carried out quite a few reviews of other systems prior to signing up and I have to say that the cost of your system is extremely favourable and a massive advantage over your competitors.

John Ainscough

Director

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iinsight® has made our daily management of cases a lot easier. It allows us simple access to client files, billing details and invoices, which assists us with our day-to-day services and file management. Invoicing is now quick and easy. iinsight allows us to follow up invoices and details in a simple manner. iinsight® allows for flexibility within our company as we have been able to customize the way we use the program and iinsight® support has assisted us with ongoing development and new features to meet the needs of our company.

Kevin Loades

Director of Operations

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“The time we spent on administrative and non-billable tasks was excessive prior to iinsight®. We were paper based and we ‘doubled-up’ on many of our processes to ensure there were no errors.

iinsight® has allowed us to spend more time working on billable tasks, increase our client case load and minimise time spent on administrative tasks.

There are quite a few things I love about iinsight®. Some of these are:

  • Invoicing is quick and easy.
  • Documentation is easy to find.
  • The ability to send an email with the documentation already attached saves us a lot of time. The fact that it is converted into a pdf when it is sent via email is a huge time saver.
  • Reports to review employees’ time and how it has been spent has provided us with invaluable information and has allowed us to provide strategies to employees to increase their productivity.
  • The time in the client’s plan is automatically deducted when we enter billable time with a client so it is clear how much time we have left (We used to do this on paper which was time-consuming).
  • We are able to spend more time on client-related issues rather than administrative tasks.
  • Client reports- information is pre-populated so the time we spend on report writing is reduced and this saving is passed on to our customers.
  • Go-to meetings are invaluable! I have learnt a lot from the go-to meetings with Ian.

I would want other organisations to be aware of the quick response time when issues arise and the great support we have received from iinsight®.

Renato came out to meet us at the office when we were considering iinsight® and he was more than happy to sit with us and answer all of our questions.

One thing that really stood out to me was when we initially started using iinsight® was the support we received. I emailed Ian weekly (sometimes daily) and I always received a response the same day. Ian would always call to discuss the problem and follow up with an email so I had the information readily available if I required assistance in the future. There were a few times I had asked Ian if a part of iinsight® could be customised to meet our needs. Whenever possible, Ian would speak with his team to discuss and get back to me with a solution to our problem.

The support we have received has been the crucial key to our success with iinsight®.”

Alison Bell

Business Operations Manager

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Work Health Safety Matters went live with the iinsight® software in March 2016 having commenced the process in early January 2016. The initial consultation and discussion with Renato Parletta and Emma Weber and the software training and set up were all very professional and seamless with additional assistance being provided along the way.

The after set up help desk with Ian Stallworthy has been superb. Ian trouble shoots any queries that may arise and sets up a “Go To Meeting” so that he can educate you in the processes as he goes about attending to your queries. He is always at the end of the telephone or email and nothing is too much trouble.

iinsight® has assisted WHSM with streamlining our administrative and case management processes and invoicing and our consultants have embraced the program without any difficulties.

I would recommend iinsight® to rehabilitation providers to assist with their case management administrative processes, case notes, invoicing and providing reports for provider performance and service contracts. It is also wonderful to know that our data is able to be accessed at any time and is backed up locally and remotely every three hours.

Judy Gardner

Director / Rehabilitation Consultant

iinsight® been a wonderful experience for Reboundrehab and has saved us a lot of headaches with data management. iinsight® support is fantastic and always reliable. Training and updates are always well prepared and informative. One of the best decisions that we made as a company was to utilise iinsight® software platform across our divisions.

Hannah Essiah

Director/ Rehabilitation Counsellor

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“IINSIGHT has provided our team with a readily accessible and user-friendly case management system which has streamlined our case notes, reporting and service costs. Our mobile consultants are able to access the system from anywhere and at any time. This has been great as previously we had been using hard copy files, and excel spreadsheets which resulted in a lot of administrative ‘downtime’. We have been impressed with the prompt customer service and trouble-shooting assistance, Ian has been a big help to ensuring the system runs smoothly for our team. I particularly like the ability to link iinsight and xero (accounting software) for our invoices which helps save considerable time on book keeping and accounting. We would recommend iinsight to allied health and rehabilitation providers.”

Sarah Rossi

Director

“Allied Health Admin Services have been working with iinsight now for over 12 months with a number of our clients. iinsight have always been most helpful when support tickets are raised and provide a more personal touch to customer service that is harder to come by now. One of our favorite features is the Quicklinks feature in the left hand side menu that allows us to raise all invoices at one time in any or all business divisions and/ or service contracts. The integration of a drag and drop feature with Outlook is also fabulous and a time saver when needing to issue correspondence to clients/ patients. Keep up the great work BE Software! “

Jenny Pither

Director

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iinsight has been such a breath of fresh air for my business. After trying multiple other platforms, I was so happy to find a system that reduces duplication and integrates with the other aspects of my business.
The team at iinsight are consistently approachable and deliver timely responses to troubleshooting requests and are receptive to feedback for further developments that always benefit my business.
My favourite features include the ability to pre-fill reporting templates and count down time within a funding approval. I don’t even have to think about it!
iinsight is easily customisable to my business and unlimited data storage gives me relief that I can maintain all documentation without concern of additional data charges. I would not hesitate to recommend iinsight to any domiciliary allied health practice. I’m a massive fan.”

Danielle Skelton

Director

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Before iinsight, our service process required our therapists and financial team to use 6 different platforms resulting in duplication of data entry at several points. Since working with iinsight in 2018 we can now do it all: book the session, complete the notes of the session, and bill the session; then our financial team then picks up the billing, converts to an invoice, and sends it out, all without having to leave iinsight. When we’ve needed modifications to the platform to meet the needs of our business, iinsight has been there for us. We now see more clients with fewer therapists, and all our data is secure in Canada. Thank you iinsight!

Dawn

Clinical Director

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We have been using iinsight for over four years now. iinsight is mobile and user-friendly, and has allowed for our company to become completely paperless. It is great to see the platform constantly expanding and adapting to the changing needs of their clients. We will use iinsight for many years to come.

Terry Nieroukh

General Manager

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Corporeal Health have been using iinsight for many years.
The program allows us to create custom templates and manage different invoicing and reporting requirements which has saved us many hours of work each month.
We have found the program to be easy to use and implement with new team members. Being a cloud based program, it enables our team to work efficiently on site or when out reviewing clients. This flexibility is a great asset.
Ian and the team are always quick to respond to our queries and are open to receiving suggestions for any improvements we may present.

Stefanie Della

Office Manager

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I have been reviewing the iinsight website for literally years and only decided to explore further a few months ago. We have literally wasted hundreds of man hours in utilizing systems that were outdated and significantly more difficult to interface with. We love how robust and user friendly iinsight is and have already recommended it to colleagues. Don’t wait like we did as your time is far too precious!

Arlene Ward

Director

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iinsight has shown us what we were missing!!! As a small speech pathology company we have don’t have many requirements however they are specific and the system we were originally using was not satisfying our growing needs as an NDIS provider. We have had ONLY positive experiences with iinsight since we commenced services. Even as a small business the onboarding process was flawless and the whole team were very supportive. The migration process, setup and ongoing support has been extraordinary. The system is seamless and no matter what the issue, iinsight staff are there for you at any time! Support throughout the whole process has been an exceptional and something we won’t ever go without. Thank you Renato and the team at iinsight.

Samantha Moore

Speech Pathologist

Our group has now been using iinsight since March 16th, 2020. We previously used a custom-made Access based platform for our case management system. Over time, it became cumbersome and ultimately user-unfriendly especially for new staff. In searching for a new system, we found iinsight “down under”, being based in Australia. I was immediately drawn in by the apparent versatility and comprehensiveness of the system. It is flexible, robust, scalable and user friendly. A year and a half later, I remain very pleased with our decision to forge ahead with iinsight. Of course, aside from the actual product, the support provided from day one has been, and continues to be, timely, thorough, and always marked by utmost professionalism.

Victor Andres

RN BN, President and Founder

Pricing Plans Right For You

Our 14 day free trial is the best way to experience and discover the full benefits of this cloud-based case management software. When you sign up simply choose the pricing plan that suits you and your company.

14 day trial

Free

Plenty of processing power for any personal projects, big or small.

  • Unlimited user licenses
  • Fully managed by us
  • Access to online knowledge base

No credit card required

Unlimited

From $64.50

USD per user per month
  • Unlimited user licenses
  • Reporting engine
  • Workflow engine

Xero connector

From $22

USD per month
  • Automatic synchronisation of invoices from iinsight® to Xero.
  • Automatic synchronisation of payments from Xero to iinsight®.

Start Your 14 Day Free Trial Today

See how iinsight® will help you and your company provide smarter care for your patients.