Testimonial | meet a
few of our happy clients


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Alison Bell

Business Operations Manager

iinsight® has allowed us to spend more time working on billable tasks, increase our client case load and minimise time spent on administrative tasks. The support we have received has been the crucial key to our success with iinsight®.

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Nicole Grant

Director

We required a web-based case management system that could be accessed remotely, and that promised to be secure. The software needed to be equally accessible on Mac and PCs as well as via mobile devices. This solution also needed to be cost effective. Our favourite feature is the ability for more than one team member to access case notes. We have a multi-disciplinary team who sometimes collaborate on cases, so it was important that this feature was available. We would recommend this software to other organisations who are primarily focussed on injury management/ work rehabilitation. We are a paediatric practice, so can probably not use the software to its full potential.

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Melanie Parker-Doney

Managing Director

I just wanted to say how much I love iinsight®.I have several staff away at the moment and it has just made me realise how much better our business is and the level of service we provide is much improved because of this system.

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Kaye Bruce & Hannah Essaih

Rehabilitation Consultant

iinsight® has assisted WHSM with streamlining our administrative and case management processes and invoicing and our consultants have embraced the program without any difficulties. I would recommend iinsight® to rehabilitation providers.

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Scot Weeks

Managing Director

Our Consultants have been thrilled with the move to iinsight®. The web-based software allows them easy access to case information regardless of whether they are in the office, at home or on the road. It also allows our business to grow without the complexity of adding new licence agreements and associated new costs.

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Alison Bell

Business Operations Manager

iinsight® is a very versatile product and helps us to access case notes, reports, invoices, costs and many other features with ease of access in a user friendly format.

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Kristin Tainker

Rehabilitation Services Manager

We have been using iinsight® since 2011 and it has made a big difference to our business enabling us to spend less time on administration and more time with our customers. iinsight® is a very versatile product and helps us to access case notes, reports, invoices, costs and many other features with ease of access in a user friendly format. There are regular new features and innovations which continuously enhance the system and the friendly Support team listen to our needs and respond in a timely manner. We are also able to migrate our other business ‘Centre for Corporate Health’ into iinsight® to enable us to have a single platform that caters for all of our organisations needs which is exactly what we wanted.

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Kasrynne Huolohan

Managing Director

I have used other case management software – but iinsight® beats them hands down! It has kept pace with our rapid business growth with its easy to use formats. I can’t speak highly enough of the customer assistance you will receive from iinsight®

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Kerry Byers

Manager Return to Work Services

We have really enjoyed our experience with iinsight® since implementation. The lead in and introduction of the system to our team was smooth and we were given lots of support. The difference iinsight has made to our daily management of cases, invoicing, records and time keeping adds up to compliance and savings for our company.

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Margaret Barry

Occupational Therapist

Last night I entered all my client details and billings into the system – took me 30 minutes for each client – a task that previously took me 3 hours for each person! I’m wrapped!.

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Tania Dhaillon

Director & Principal Consultant

“iinsight® has been a huge benefit to my business making case management so much easier. It is very user friendly and innovative with regular new features and improvements to provide a great user experience. I particularly enjoy the iPad capability of iinsight® – it enhances my business operations. We have consistently had prompt friendly service that exceeds expectations.”

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Peter Scott

Managing Director

We are a national organisation that has been enjoying the benefits of the iinsight® product for more than 6 years. iinsight® has made a tremendous difference to the productivity of our consultants and our Managers have easy access to real time data about how our cases are progressing.‘Be Software International’ has continually and effectively engaged with our staff on the many enhancements and updates of iinsight® that have been designed to boost productivity and to meet the changing industry and legislative requirements to which we are exposed.

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Clinical Services Manager

Business Operations Manager

iinsight® has been a great asset to us it has taken the headache out of invoicing and as a manager it is so convenient to look up all the clients and know exactly where they are up to in their rehab plan.

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Donna Perrett

Business Operations Manager

iinsight® has has drastically improved how efficiently and effectively my company streamlines, tracks and organises client, customer, employee and financial information. I thoroughly enjoy the feature of being able to enter a billing and my clinic notes simultaneously. I find it exceptionally user friendly and the tech support by Ian is phenomenal. Any questions I may have are promptly answered within 24 hours with easy instructions and screen shots to guide me to a solution. The reports that can be generated are informative and assist with setting strategic goals. I would highly recommend iinsight to any OT Case Manager who is looking to simplify their processes and reduce administrative inefficiencies.

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Judy Gardner

Director / Rehabilitation Consultant

iinsight® has assisted WHSM with streamlining our administrative and case management processes and invoicing and our consultants have embraced the program without any difficulties. I would recommend iinsight® to rehabilitation providers.

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Sarah Rossi

Director

IINSIGHT has provided our team with a readily accessible and user-friendly case management system which has streamlined our case notes, reporting and service costs. Our mobile consultants are able to access the system from anywhere and at any time. This has been great as previously we had been using hard copy files, and excel spreadsheets which resulted in a lot of administrative ‘downtime’. We have been impressed with the prompt customer service and trouble-shooting assistance, Ian has been a big help to ensuring the system runs smoothly for our team. I particularly like the ability to link iinsight and xero (accounting software) for our invoices which helps save considerable time on book keeping and accounting. We would recommend iinsight to allied health and rehabilitation providers.

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Ben Holden

Director

iinsight® has an intuitive ‘feel’ about it and I found it very easy to adapt to, I trialled some alternate packages which were quite confusing. iinsight® has allowed me to be very flexible with my work practices.“Before iinsight® we had a private network that was very tedious for all to use! My external staff reported that it was extremely slow, unreliable and almost impossible to work with. From the office end, it required an expensive and power hungry server to be running all the time, constant maintenance and expensive IT support to make it work. Not only is good IT expensive, it is very difficult to find a company or individual that can be responsive. I found that the IT issues that the server and the private network created were by far the most stressful aspect of running the business!.”

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John Ainscough

Diarector

Previously we were using an Excel spreadsheet system to record our case notes and submit invoices. iinsight® has been fantastic in that it has allowed us to really streamline, simplify, and make this whole process automated and much less of a headache! This has been a fantastic bonus for our company. Favourite feature is the ability for us to differentiate the fees that we pay to self-employed case managers from the invoices that we send out from the company. Previously we were doing this manually but the system now allows us to do this and it is a massive bonus. My favourite bit really is the whole streamlining of our case notes and the ease of billing. Being able to review costs and case note entries with ease in one central cloud location is fantastic and very helpful with the work that we do. Firstly, I would talk about the price. I carried out quite a few reviews of other systems prior to signing up and I have to say that the cost of your system is extremely favourable and a massive advantage over your competitors.

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Diana Vissers

CEO

We recently transitioned to using iinsight for our workflow, billing and invoicing, and information storage. While process change is expectedly difficult, the transition was easy for us. iinsight® is intuitive to use, and we have access to excellent tutorials, video demonstrations, as well as written instructions. We found the staff at iinsight to be superb; their response to any inquiries was really prompt, despite the time-zone difference. The software allows for extensive customization, and this presents great opportunity for reviewing and reporting workflow, case history, responding to customer inquiries and sharing information amongst our team. We highly recommend the software and invite any inquiries if you are considering adopting their software for your company.

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Kevin Loades

Director of Operations

iinsight® has made our daily management of cases a lot easier. It allows us simple access to client files, billing details and invoices, which assists us with our day-to-day services and file management. Invoicing is now quick and easy. iinsight allows us to follow up invoices and details in a simple manner. iinsight® allows for flexibility within our company as we have been able to customize the way we use the program and iinsight® support has assisted us with ongoing development and new features to meet the needs of our company.

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Tara Trethewey

Director of Rehabilitation Services

We have been users of iinsight® since 2010 and have watched it grow and improve every week. iinsight® has helped our business to have all information close at hand, with the ability to access case notes, reports using templates, outcomes and achievements, invoicing and much more. The support given by iinsight® staff is constantly friendly and swift and they are always open to ideas and improvements to help it become even better.