Telehealth continues to provide an innovative and versatile way for health services providers to deliver their consultation services to their clients or patients. It offers convenience to patients who might not be able to personally come in to consult with a physician or a healthcare practitioner. If your practise uses telehealth, it makes sense to ensure that effective, secure, and reliable management of the cases you are handling through digital communication technologies. This is where a telehealth case management solution can be helpful.

A modern telehealth management platform is versatile and can easily be integrated with some of your existing systems, including your accounting software. This way, it simplifies case management and reporting to enhance your productivity and the way you deliver your telehealth services. As it improves the way you work and bring your services to your patients, it helps ensure compliance with relevant healthcare regulations.

There are many ways that the telehealth case management software can enhance your practise. It comes with a drag-and-drop feature for effortless data entry on a particular case file, and it can be integrated with accounting software to reduce administrative costs and double data entry. Use it to monitor and manage costs, invoices, and billings, so you do not have to invest in a separate solution to handle those tasks individually.

The telehealth management platform is a time-saving solution that can enhance certain processes, like the way you keep your documents and patient records organised. Scanned files can be delivered straight to the software, which will upload them automatically to relevant records. Make custom folders and assign unique labels to them to suit your organisation’s management protocols. You could even add specific document labels on custom forms and keep them organised according to type.

The software comes with a Calendar tool that lets you keep track of appointments and manage your resources and staff. Compliance to healthcare regulations are also crucial, even to telehealth services. That said, the telehealth case management software offers WorkCover and Medicare integration to simplify the claims process by delivering prepared reports and invoice data.

Your organisation may have relied on manual data entry and conventional computing technologies for a long time. However, those methods could easily become outdated as your organisation continues to grow. Over time, you might find yourself having difficulty keeping up with the demand to deliver information accurately and quickly. Old school practice management could result in costly mistakes that could result in litigation and audits, too. To avoid that, you may want to consider switching to a cloud-based practice management software. Here are more reasons to consider it:

• Simplify data entry – Updating files and documents with new information will be a breeze with a drag and drop feature that comes with the software. Some solutions also make it possible to drag emails and attachments from Outlook directly into the documentation tab. The software can be integrated with your accounting system, too, so you do not have to enter payments and invoices twice. Likewise, creating invoices, timesheets, and billings will be simpler and can be done anywhere.

• Reduce costs – Cloud-based products are more cost-effective down the line because they do not require additional hardware, software, and licenses to set up and maintain. The cloud practice management software could lower your administrative costs when it prevents double data entry, as it allows your team to input data no matter where they are, and it automatically gets updated.

• Keep everything properly organised – The cloud-based practice management software has organisational tools, such as custom folders, which you can label in ways that are suitable to your organisation’s protocol. Sub-categories can be added within the documentation tab, too, so it is easier to group documents according to type.

• Integration with third-party platforms – Developers are working on a cloud practice management software that can be integrated with Medicare and WorkCover QLD/SA. This should simplify billings and financial reporting when they are linked directly to the claims portal.

There are many more benefits you can get from the cloud-based practice management software. To learn more, find a product that you can try for a limited time for free. That way, you can easily understand how it can work in your own environment.

Case management can be a highly demanding task as it involves recording, analysing, and monitoring data processing, procedures, and content, which may be relevant to a particular case.  It is commonly practised in an array of working environments, particularly healthcare facilities and organisations with a Return to Work program. It may involve a lot of paperwork, but a proper case management system should make the process simpler and streamlined, which could lead to increased productivity and savings down the line.

There may a handful of solutions for case management, but cloud-based platforms are thriving as the best option for flexibility. An online case management system automates workflows to improve your delivery on external and internal KPIs, while making sure that the right information is delivered to the right individuals at the right time. This should eliminate audits and problems associated with contract compliance, so you can have more time to focus on other important tasks instead of worrying about them.

Keeping documents and data up-to-date will be simpler with customised case management software solutions. Instead of entering data manually, drag and drop the documents into the platform and sync your accounting system with the case management system, so it automatically updates invoices and payment records between different systems. This should make data entry effortless, while minimising administrative costs associated with double data entry.

An online case management system will be an important tool for the long-term success of your organisation, especially when you want to implement an effective Return To Work program. Injury management can be challenging, but case management software solutions will provide the necessary tools to simplify the way you manage notifications, documentation, and process. Use the software to support your Return To Work plans and notes, and integrate it with incident reports and modules. Reporting can also be customised to suit your organisation’s and legislative requirements.

On-page SEO, or on-site SEO, refers to the practice of optimising individual web pages to rank higher on search engines and attract more relevant visitors to a website.

The techniques optimise the content, title tags, URLs, meta information, alt tags, external and internal links on your allied health website to let people and Google bots know whether a page is relevant to a specific search.

On-Page SEO Basics For Allied Health Websites

We have touched on some aspects of SEO previously in our blog.

When pages are optimised correctly, they appear in search results and provide insight at a glance into the content contained within.

For example, if you were to search the terms ‘allied health case management template’, you would expect to see an outline of relevant results before you even click through to a page.

In this post, we will look at the on-page SEO basics to get you started.

1. Write Valuable Content

Your starting point for ranking on search engines should always be to publish unique, helpful content that provides value to your intended audience. As an allied health expert, you’re a source of useful, health-related information that people want to know about and search for online.

2. Format Pages So They Are Easy To Read

As a general rule of thumb for easy screen reading, avoid writing in large chunks of text. You should also keep sentences on the shorter side so that readers can easily absorb the information you provide.

Where it makes sense to do so, use headings, bullet points, and numbering to break up the text into easily digestible sections.

Keep in mind that a large portion of your readers accesses pages from their mobile, so you need to ensure that your website is mobile responsive as well.

3. Place Keywords In Optimal Places

Google analyzes web pages to find keywords that identify what it’s about. To simplify this, there are several best practices for keyword positioning within the text.

As an overview, place your keyword:

• Within the first 100 words of your text – the closer to the beginning the better
• In the page or blog post’s main H1 title
• In a sub H2 heading
• A few times naturally throughout the text so that Google knows it’s important
• BUT don’t stuff the text with the keyword
• Within the meta-description
• In the page URL
• As an image alt tag
• In the SEO title

4. Ensure Fast Web Page Loading Speeds

This applies to both mobile as well as desktop views; the algorithm ranks web pages based on their loading speeds to deliver the best experience to its users.

5. Use External and Internal Page Linking

Links to external, high-authority sites tell Google that your own is an information hub with well-researched content published on it.

Internal links to other pages on your site provide relevant navigational guidance to people exploring your content. It also signals relevancy to search engines and helps to give lower ranking pages a boost.

Boost Your Online Presence With Optimisation

We regularly share tips like these on-page SEO basics to boost your online presence, so keep checking back to our blog for more.

If you would like to know more about iinsight, our cloud-based case management software trusted by thousands of allied health professionals, get in touch. We offer a free 14-day trial, no credit card required.

Allied Health professionals answer their calling to deliver exceptional patient care at all times. Understandably, practice management can be a lower priority when peoples’ livelihoods are at stake.

However, allied health professionals can incorporate basic tools and best practices into business for it to run more efficiently. In this piece, we will walk you through 4 simple ideas which practice owners or managers can easily implement.

Tips For Better Allied Health Practice Management

While practice management may seem to take time away from patients, the reality is that it is an important component of bringing them through the door in the first place. For this, you need to create awareness around your services and make it easy for patients to schedule appointments.

1. Ensure Your Business Has An Online Presence

Due to the COVID-19 pandemic, it’s even more relevant for your allied health practice to have an online presence. In general, people are spending a greater amount of time online – both to work and on social media for entertainment. It’s, therefore, a good time to be sharing useful content and starting conversations to improve the visibility of your practice.

Current times aside, it’s important to have a website and social media profiles to meet and engage patients in the space they frequent. Thanks to smartphones, the internet is always in our back pocket. Patients reach for it to research providers when they need an allied health service. If your business doesn’t show up in search results, then someone else’s will.

2. Use Allied Health Software To Manage Your Case Load

Using Allied Health Software or an online injury management system will improve your practice management by leaps and bounds. A specialized cloud-based system is designed with your case management needs in mind, helping you to work smarter.

Because it’s cloud-based, your patients’ data is fully secured and accessible from any web-connected device. Secondly, your authorized team can access files where needed, either to view patient files for complementary treatment, or on the administrative side for billing or scheduling purposes.

Furthermore, software integrations will give you a direct connection to accounting programs, government NDIS portal, as well as Medicare and Workcover. This streamlines compliancy and case claims, helping both your practice and your patients to submit timeous claims.

A system is not expensive, you don’t have to take out a long-term contract, and it will save you hours in administrative work. If you would like to know more about iinsight, our case management software, contact us for demo.

3. Have A Marketing Plan

With a case management system to streamline the administrative workload, you will have time to see more patients. Complementary health practitioners in your network provide a source of patient referrals that you can access, but you should also look at other avenues of marketing your practice.

Taking a random approach to marketing may leave you guessing as to its effectiveness. For example, which channels are most successful in connecting you with patients and which should you spend less time on. Ideally, you want to devise a marketing plan which gives you guidance and something measurable to work from.

4. Open Up Channels Of Communication

Technology has changed the way we communicate. You can take bookings from Facebook, or provide advice on Whatsapp. Send bills over email and allow patients to schedule appointments from your website at any time of day.

People have preferences when it comes to channels of communication. Opening up your practice to be accessible through these will ensure that you can connect with them. Limiting communication to phone calls during office hours means you might inadvertently exclude someone who needs your help.

Final Thoughts

A thriving health business is streamlined through carefully planned practice management. With the help of your administrative team and technology to reduce background noise, you can focus on marketing your business to bring more patients in the door and provide the excellent health care that you are renowned for.