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Be Software International (BSI) is committed to providing the best of breed infrastructure, software and support services for
our customers worldwide. As part of this commitment we maintain our ISO27001:2013 accreditation.
BSI provides private cloud solutions for all our iinsight® clients worldwide. Customers are provided with individual databases and document repositories.
Communication over the internet is encrypted using encryption protocol TLS1.2 which is the highest standard available to commercial organisations. This provides bidirectional encryption of all communications between our clients and the private clouds and guarantee that the contents of communications between the user and iinsight® cannot be read or intercepted by any third party.
We utilise real-time infrastructure monitoring and alerting to ensure system availability and data integrity. We regularly test the implemented controls by organising vulnerability assessments and on a yearly basis arrange for an external party to run penetration audits. The audits allow us to continually improve our security controls and processes.
Client data is held locally within the client’s geography. We do this by having data centres worldwide and connecting our clients to their local iinsight® platform.
Our data centres utilise the best of breed technologies, combining robust and dedicated architecture inclusive of disaster recovery and backup facilities.
Customer Data is defined as all electronic data or information provided by Customer to BSI or retrieved by Customer from the Service. Our customers are solely responsible for all Customer Data.
BSI provides a private cloud solution which enables our clients to have their own individual databases and document repositories. We take strong steps to protect our customer data from inappropriate use or losses.
Every year, we undergo third-party audits by recognised independent auditors who certify that we comply with our policies and procedures.
BSI meets current EU standards for data protection and is registered at the Information Commissioner's Office (ICO).
The ISO/IEC 27001:2013 certificate guarantees that BSI has implemented the internationally recognised information security controls defined in this standard, including policies and procedures for establishing, implementing, maintaining and continually improving the information security management system.
BSI complies with the European Union General Data Protection Regulation (the GDPR) containing new data protection requirements that will apply from 25 May 2018. The GDPR and the Australia Privacy Act 1988 share many common requirements, including a privacy by design approach, compliance with privacy principles and transparent information handling practices. It also covers rights of individuals such as the ‘right to be forgotten’.