Deliver Reliable Consultation Services to Remote Patients: Telehealth Health Management

  • By Renato Parletta
  • November 27, 2020

Table of Contents

Telehealth can let your medical practice reach patients who might not be able to visit your clinic for reasons like their distance from you or mobility problems. If that is already part of your service offerings, you will want a platform to manage your remote patients more efficiently, so you can deliver the same quality of care to them as those who are able to see you personally. For that, you will need a telehealth health management solution, such as a case management software that can be tailored to suit that specific requirement.

Enhancing the way you provide consultations online

With telehealth management, your practice can have a versatile and secure platform to manage the patients you are seeing via digital means. It will ensure that all patient information and cases are up-to-date. It will simplify reporting and case management, no matter what your specialisation is, by providing the tools you need to work more intuitively and smarter, so you can boost your productivity and provide high-quality, personalised patient care every time.

Features to help your practice

A good telehealth health management solution is a cloud-based case management software that can be tailored to suit your practice’s unique needs. It will make data entry effortless with its drag-and-drop feature, which lets you save documents into the software directly from your computer, or easily include emails and their attachments in case files.

Scheduling is one of the challenges in providing telehealth consultations. The software lets you manage that with tools that optimise scheduling and management of clinic resources. It can be integrated with your preferred calendar (i.e. iCal, Google Calendar, or Outlook) to easily add and view appointments from any web-connected device. No-shows can be reduced as the software sends email and SMS notifications to patients.

The telehealth management software can be integrated seamlessly with your accounting system to minimise administrative work and costs, as well as double data entry. If you are already using Xero, the software can synchronise invoices and payments with it.

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