Telehealth Case Management Decreases Strain on Healthcare System
- By Renato Parletta
- May 27, 2020
Telehealth continues to provide an innovative and versatile way for health services providers to deliver their consultation services to their clients or patients. It offers convenience to patients who might not be able to personally come in to consult with a physician or a healthcare practitioner. If your practise uses telehealth, it makes sense to ensure that effective, secure, and reliable management of the cases you are handling through digital communication technologies. This is where a telehealth case management solution can be helpful.
A modern telehealth management platform is versatile and can easily be integrated with some of your existing systems, including your accounting software. This way, it simplifies case management and reporting to enhance your productivity and the way you deliver your telehealth services. As it improves the way you work and bring your services to your patients, it helps ensure compliance with relevant healthcare regulations.
There are many ways that the telehealth case management software can enhance your practise. It comes with a drag-and-drop feature for effortless data entry on a particular case file, and it can be integrated with accounting software to reduce administrative costs and double data entry. Use it to monitor and manage costs, invoices, and billings, so you do not have to invest in a separate solution to handle those tasks individually.
The telehealth management platform is a time-saving solution that can enhance certain processes, like the way you keep your documents and patient records organised. Scanned files can be delivered straight to the software, which will upload them automatically to relevant records. Make custom folders and assign unique labels to them to suit your organisation’s management protocols. You could even add specific document labels on custom forms and keep them organised according to type.
The software comes with a Calendar tool that lets you keep track of appointments and manage your resources and staff. Compliance to healthcare regulations are also crucial, even to telehealth services. That said, the telehealth case management software offers WorkCover and Medicare integration to simplify the claims process by delivering prepared reports and invoice data.