Professional Case Management: What Can It Do for Your Organization?

  • By Renato Parletta
  • April 25, 2022
Professional Case Management

Did you know that health professions, including allied health, are expected to grow by nearly 16% over the next decade? This large growth will add over two million jobs in the United States.

Allied health professional organizations are growing at a rapid rate. You need professional case management software to grow with you and keep your business running smoothly. 

Professional case management software is different than a case manager. It can provide better customization for your allied health organization. Are you still interested?

Luckily, we have put together a complete guide on what professional case management software is and how it can benefit your team, so keep reading for more information!

What Is a Case Manager?

Case managers are individuals who typically work for a hospital or insurance company. These are often nurses or other professionals with an extensive background in the health field. They are usually assigned to a specific patient and follow their progress and discharge. 

They can help assess patient needs and medically appropriate services. Why is a case manager helpful?

  • Improved patient outcomes
  • Improved patient self-management
  • Helps with discharge planning
  • Reduced health care costs

There are several types of case managers that work in hospitals, home health, or health insurance companies directly. 

Case Manager vs. Case Management

Sometimes, a case manager and a case management system go hand-in-hand, and you can have both. Yet, a case manager doesn’t fully replace the importance of reporting systems and other professional services. 

case management system is a software service that operates on a cloud based platform. It can provide you with one area that you can access or manage:

  • Billing
  • Documentation
  • Appointment scheduling
  • Invoices
  • Customized forms
  • Email invoicing
  • Accounting 
  • KPI reports
  • And more

A cloud system is backed by 24/7 database monitoring, which gives you better peace of mind and security. 

What Is Professional Case Management?

The difference between a case manager and a professional case manager is the level of certification. Opting for a professional case management certification can give a person greater knowledge and research-based practices. 

Yet, you don’t have to hire a professional case manager to help your organization. There are two main categories of case management:

  • Case manager
  • Software

The case management software you pick will include a team of highly skilled and knowledgeable individuals that have experience in the allied health profession. Ultimately, this means that all of the services offered on a software system can help your organization succeed and improve efficiency. 

Professional case management systems are geared towards your allied health organization. It will have technological capabilities that help you monitor:

  • HIPAA compliance
  • Productivity
  • Efficiency

For example, rehabilitation centers work with large volumes of patients and can include multiple allied health specialists. Focusing on all the administrative tasks and compliance concerns is challenging for one person. 

A cloud based system can organize patient files and help with customized allied health support. It can help your employees remain up-to-date on a patient’s progress and reduce non-patient care time. One of the most significant benefits of professional case management software is scalability.

If you want to grow your allied health organization or business, off-setting management tasks can help you seamlessly add more employees. The software will track new hires, timesheets, and performance indicators.

What Are the Main Software Features?

The best case management software systems are user-friendly, safe, and streamlined. Here are some of the top features of iinsight’s professional case management system for your allied health organization:

  • Data entry
  • Contractor costs
  • Xero accounting systems
  • Invoices
  • Timesheets
  • Medical billing software
  • Scan to email
  • Customizable forms
  • QLD/SA integration
  • Appointments
  • Reminders
  • Integration with other software

All of these key features help with improving productivity and patient outcomes. Your therapists and allied health professionals can spend more time working with patients and less time worrying about:

  • Checking emails
  • Updating patient charts
  • Inputting patient billing
  • Checking patient progress

On a managerial end, you can easily pull performance (KPI) reports and compliance forms. If you are running low on medical supplies, you can schedule alerts before reaching critical levels. 

Plan features can allow managers to set budgets and provide alerts when reaching the maximum allowance. You can also pull bulk medical billing and eSignatures that help you get a better idea of how your business is operating. 

Patient Information Safety

Allied health professionals understand the importance of remaining HIPAA compliant. Adhering to HIPAA standards includes keeping patient information safe. Maintaining patient records in a paper format is outdated and risky. 

CRM software companies help store data in the cloud, offering better cybersecurity and HIPAA compliance. Data security includes:

  • Identification requirement for patient data access
  • User verification
  • Encryption
  • Online training for employees
  • Track access to patient data
  • Quick action against cybersecurity attacks

Cybersecurity training is essential for all employees since it helps reduce hacks and keeps data secure. Yet, you do not have enough time in the day to constantly monitor patient files and user access. This is especially true for larger organizations.

Switching to an online and cloud based format will give you more time to focus on managing your employees and less time worried about patient data security. 

Find Your Next Case Management Services

Professional case management services can help you improve efficiency in the workplace. It also blends together billing, documentation, and scheduling. 

Your employees will have an easier and quicker time inputting their progress notes or discharges. As a manager, you can pull invoices, KPI reports, and accounting files at the touch of your fingers. 

That means no more time sifting through old paper files. Are you ready to get started? Schedule a 14-day free trial today!

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